Thursday, February 24, 2011

Social Security is more messed up than you think

As a Generation Xer who cynically believes that each year I get farther away from retirement rather than closer to it, I long ago gave up on the notion that I will ever receive a Social Security payment from the United States government. In that vein, recently I began watching the Frontline episode entitled Can You Afford to Retire? Even though it was produced before the global economic meltdown of 2008, the program seemed to do a prescient job of offering gloom-and-doom to Baby Boomers and the generations that follow them.

I say "seemed to do" because I was unable to stay awake for the show's entirety. I'm thankful that my three children exhaust me to the point of collapse on a regular basis because, had I mustered the energy to watch the rest of that Frontline episode, I bet I would have been unable to sleep afterward.

Before this turns into a political rant, which is not what you came here for, I told the above story because even if I did have a high level of confidence in our country's Social Security Administration (SSA), that optimism would have been dashed after reading some of the testimony recently given to a joint Congressional subcommittee concerning the state of the SSA's data center.

In early February the SSA's deputy commissioner of systems Kelly Croft described the unsightly scene beneath the raised floor of the administration's National Computer Center (NCC).

After explaining that it may soon be impossible to find replacement parts for the NCC's custom-made uninterruptible power supply, Croft said, "We face even more fundamental problems at the NCC, such as tangled and overcrowded telecommunications and electrical cables beneath the data center floor. Tangled cables can block the underfloor airflow that cools our servers, and we cannot work on the cables safely without shutting down the affected systems.

"Similarly," he noted, "troubleshooting problems is difficult when we cannot isolate cable pairs easily to determine whether the problems exist in the cables or in the IT equipment. There is also an elevated risk of data corruption, because electromagnetic interference from the electrical wires that are located too close to the telecommunications wires can distort data transmission."

Plans for the SSA's new data center apparently are already pretty far behind schedule. Even though I'm not expecting a Social Security payment anytime in the future, I'm concerned for those receiving payments today and the state of the information systems that, if they crashed, I have to believe would put those payments in peril at least temporarily.

I think it'd be worthwhile to alert my Congressional representatives to the sad condition of the SSA's data center, as well as the potential ramifications of an outage of any duration. Maybe you'll consider doing the same.

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