Tuesday, April 6, 2010

Wi-Fi troubles are iPad users' early gripe

Intermittent or weak Wi-Fi connections have been bothering early users of Apple's iPad - at least according to the level of activity in Apple's iPad support forum. As of early Tuesday, the discussion thread titled Weak wifi included 161 replies and had been viewed more than 18,000 times.

Apple has released at least two support documents specifically for iPad WiFi access, one entitled Troubleshooting Wi-Fi networks and connections, and another titled Does not automatically rejoin known Wi-Fi networks. One suggestion in the "Troubleshooting" document is to move closer to the router or hotspot.

One commenter, username VinceChan, cautioned: "Bear in mind that the all metal enclosure of the iPad may be whats blocking the signal. Theres a reason that the ipod Touch has a plastic window in the back for the wifi antenna, and the MBP's antenna is housed within the plastic portion of the hinge."

Many users described the fixes they successfully implemented themselves, or achieved through Apple customer service. Others remain without Wi-Fi connectivity on their iPads.

1 comment:

Gabriel Serna said...

the wifi antenna is directly behind the apple logo on the rear panel, you can see it if you check out the Ifixit teardown so the wifi" issues are likely the result of limited testing in the real world prior to launch that would have revealed the problem because apple it seems apple did try and design it properly and not encased in metal, inadvertently blocking the signal